Contact — replies within 12–24 hours Chelmsford, Essex · United Kingdom
Email: team@cocoafoundry.co.uk
Phone: +44 7956 683347
Response: 12–24 hours
Direct communication · Fast response · Specific answers

Contact
CocoaFoundry

Preferred contact method is email. We respond to enquiries within 12–24 hours on business days — with a specific answer, not a holding reply.

Trade & bulk

Buying at volume? Head straight to Wholesale & Trade — quotes within 24 hours, or email wholesale@cocoafoundry.co.uk.

Response time12–24 hrs
Preferred channelEmail
Telephone+44 7956 683347
LocationChelmsford, Essex

How to reach us

Pick the right channel

General Enquiries

Products · Delivery · Customer support

Product questions, delivery information, customer support. Email us and we'll come back with a specific answer within 12–24 hours on business days.

ChannelDetail
Response12–24 hours · business days

Wholesale & Trade

Bulk orders · Trade accounts · 100kg+ regional delivery

Bulk orders, trade accounts, 100kg+ regional delivery. For pricing, use the Wholesale & Trade page — every quote is confirmed within 24 hours.

Telephone

Urgent · Time-sensitive

Urgent situations or time-sensitive issues. If we miss your call, leave a message. We return calls as quickly as possible.

ChannelDetail
Missed callLeave a message — we call back

Location

UK logistics hub

CocoaFoundry — Chelmsford, Essex, United Kingdom. Orders are dispatched from our UK hub, so you get domestic lead times, not import lead times.

ChannelDetail
BaseChelmsford, Essex
CountryUnited Kingdom

Our commitment

One standard

Whether you're asking about a single bag of cocoa powder or coordinating a large-scale production run, you get the same level of attention. Same answer speed. Same integrity.

Send a Message

Prefer a form? Fill this in and we'll reply within 12–24 hours on business days. Trade & bulk buyers get the fastest route via the Wholesale & Trade page — quotes within 24 hours.

Trade & wholesale? The Wholesale page gets you a quote within 24 hours.

We only use your details to respond to this enquiry. We never share them.